Volvo Service Promise

Every detail, expertly examined

Volvo Service Promise customer care

Trust us to be very Volvo about you and your car.

When you bring your Volvo into our workshop for servicing, you leave it in expert hands. Our trained technicians provide care for your car, with added benefits as part of the Volvo Service Promise.

Your service, with added care

Every detail, expertly examined

Our trained technicians perform a health check as part of your service and share the findings with you.

Software updates

Our experts update your car's software as part of the service, helping ensure its systems are refreshed and ready for the road ahead.

Volvo Assistance

Volvo Assistance provides breakdown help and reassurance 24/7. After each service, your Volvo Assistance is extended for one year at no extra cost.*

Your connection to your Volvo

Eligible cars receive a 12-month subscription renewal to the Volvo Cars app as part of the service, with remote access to features such as locks, temperature control, journey logs and car status information.**

A refreshed Volvo

Your Volvo service includes a car wash, so your car is refreshed and ready to go.

Convenient service options

Speak to our team about while-you-wait servicing, drop-off and collection, and alternative transport options for your appointment.

Contact FRF Volvo to arrange your service


Terms and exclusions

*The one-year Volvo Assistance extension excludes fully electric vehicles.

**Volvo Cars app renewed subscription is applicable to vehicles fitted with Volvo On Call and with less than 12 months of active subscription. Excluded from Volvo Service Plans.