Here at FRF South Wales (Holdings) Limited we take your privacy seriously.
We will only use your personal information to administer your account and provide products and services that you have requested from us. Informing you during contact, marketing purposes and gaining your consent about the way your data is obtained and processed by us is a legal requirement of the General Data Protection Regulation.
We will contact you, as advised, as well as Toyota and possible other nominated Partner suppliers where necessary to ensure the ongoing safety and care of your vehicle. This includes the maintenance of any policies where consent is provided and the replacement of your vehicle and other car care products.
We cross check your data with the DVLA to ensure accurate and timely communications can be made. We track data around your email interaction to understand whether communications have reached you e.g. MOT reminders. We check driver and vehicle profiles including drive time, vehicle age and type of work due to help prioritise customer contact. We combine data from various sources into one place to deliver a more personalised experience to you.
We take steps to ensure that any businesses that we work with have the security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount to us. Documentation can be supplied from our Data Manager via email request to firstname.lastname@example.org.
Under the General Data Protection Regulation you have the right to :-
- Request copies, rectify or erase your data
- Object to us or restrict the processing of your data
- Where our systems allow, request an electronic copy of your data
Examples of who your data may be shared with if ever required:
- Government agencies
- Accident repair companies
- Finance providers
You can amend or withdraw your marketing preferences at any time. To change your communication preferences or unsubscribe from our communications, please send an email to email@example.com.
We are committed to protecting your privacy. We will use your personal information in accordance with the Data Protection Act 1998 (the DPA) and other applicable laws and regulations that relate to data protection and privacy.
As described below, we may share your personal information with G-Forces Customers that may receive and process your personal information as a data controller in their own right.
In particular, we may collect and process the following information about you:
We use your personal information in connection with our business activities. In particular, we may use your personal information in the following ways:
In connection with the above uses of your personal information, we may share your personal information with third parties as described below.
We may disclose your personal information to third parties, including in the following circumstances:
In relation to the above uses of your personal information and the above sharing arrangements, your personal information may be transferred to, and stored and processed in, one or more countries outside the European Economic Area (EEA), including countries which do not provide equivalent protection for personal information as the DPA. In these circumstances, we will take reasonable steps to ensure that your personal information is adequately protected in accordance with the requirements of the DPA.
Cookies are small text files that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and help us to track visitors to G-Forces Customer Websites.
Please note that G-Forces Customer websites are provided by G-Forces Customers. G-Forces services are used by G-Forces Customers on our G-Forces Customers' websites and we do not control the privacy practices of each G-Forces Customer. We do not accept responsibility or liability for any issues arising in connection with any G-Forces Customer's use of your information (including your personal information), or the services offered to you by G-Forces Customers.
The transmission of information via the internet is not completely secure; this risk is common across the internet and not specific to us. We cannot guarantee the security of your data (including your personal information) transmitted to G-Forces Customer websites; any transmission is at your own risk.
It is important for you to protect against unauthorised access to your computing device. Be sure to sign off and close your browser when you have finished your user session. This will help to ensure that others do not access your personal information if you share your computing device or use a computing device in a public place such as a library or internet café.
If you elect to engage in any communication session (for example live chat) using our services you have a choice concerning what, if any, information you provide.
The DPA gives you the right to access your personal information. Your right of access can be exercised in accordance with the DPA. Any access request may be subject to a fee (currently not exceeding £10)
to meet our costs in providing you with details of the personal information we hold about you. To request access to your personal information, please contact us using the details below.